Terms & Conditions

1. All successful accommodation bookings result in a confirmation email issued by CheckInCarlsbad.com.
2. It is the responsibility of the client to inform CheckInCarlsbad.com if they do not receive a confirmation email. Please contact: info@suricata-travel.com
3. Your reservation is made directly with your chosen accommodation venue (the hotel). By submitting this reservation you are entering into a contract with this accommodation venue.
4. Unless otherwise stated in the rate description, your credit card details are used to guarantee your booking. No monies will be deducted from your account at the booking stage. You will pay the hotel in full when you check in to your hotel. You may choose to settle your account with another credit card, providing the credit card type is acceptable to the hotel.
5. After the booking has been made the hotel will normally carry out a pre-authorisation check using your card details to check that funds are available and the card is valid. If there is a problem with your card, the hotel will notify CheckInCarlsbad.com, and then we will contact you to ask for details of a different credit card. If this is not possible, CheckInCarlsbad.com will cancel your reservation and notify you of the cancellation by email.
6. Should you wish to cancel your reservation, you can do so by clicking at the cancel link you will find in the confirmation email.
7. All hotel bookings made on CheckInCarlsbad.com are issued with a Booking Reference Number, you will receive this in your confirmation email. This is your reference number with CheckInCarlsbad.com, please use this reference in all communications with CheckInCarlsbad.com. If you lose this number, you can contact us at info@suricata-travel.com.
8. All the hotels have their own booking and reservation systems, so when arriving at the hotel, the name of the lead guest - which is your name, unless you name a different person in the booking wizard - will be your reference at the hotel, i.e. the hotel room will be reserved under that name.
9. The room rate quoted at the time of securing your booking on CheckInCarlsbad.com is the price you will pay per night for your accommodation. Any discrepancies should be addressed to info@suricata-travel.com. You are responsible for paying in full for any ancillary services that the hotel provides, which are not explicitly covered by the quoted CheckInCarlsbad.com room rate (e.g. Room service, newspapers etc.)
10. Should the client decide to alter the arrangements within the contract made with the hotel, the hotel will do its best to accommodate such arrangements, but shall not be held liable should it fail to do so.
11. CheckInCarlsbad.com sells hotel accommodation from an inventory supplied by each hotel, and does not over-sell that inventory. CheckInCarlsbad.com does not accept any liability for unavailability of rooms caused by the hotel over-selling the hotel's own room inventory.
12. You must be at least 18 years of age to book hotels on CheckInCarlsbad.com

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